Case Studies
See how we've helped organizations transform their operations with AI-powered solutions delivered in weeks, not months.
AI-Powered Financial Case Management Platform
The Challenge
A regional financial services firm needed to modernize their manual case management process, which relied on spreadsheets and email for tracking debt collection cases across multiple enterprise clients.
Our Solution
We built a comprehensive AI-powered platform with dual portals: an enterprise portal for case submission and tracking, and a firm portal for intelligent workflow management with AI-assisted communication drafting.
Results
- 70% reduction in case processing time
- AI-generated communications in Arabic & English
- Real-time dashboard with complete audit trails
- Multi-tenant architecture for future expansion
Conversational Patient Intake System
The Challenge
A multi-location healthcare provider struggled with long patient wait times and incomplete intake forms, leading to frustrated patients and administrative bottlenecks.
Our Solution
We replaced traditional forms with a conversational AI interface that guides patients through intake naturally, collecting information accurately while integrating with their existing EHR system.
Results
- 60% faster patient check-in process
- 45% reduction in data entry errors
- HIPAA-compliant conversational interface
- Seamless EHR integration
Insurance Customer Onboarding Automation
The Challenge
An insurance agency faced high drop-off rates during their online quote and enrollment process, with customers abandoning lengthy forms before completion.
Our Solution
We transformed their multi-page form into an intelligent chatbot that conversationally collects information, provides instant quotes, and guides customers through enrollment with human handoff when needed.
Results
- 3x increase in completed applications
- 50% reduction in support calls
- Multi-channel deployment (web, SMS)
- Intelligent lead qualification
Citizen Services Digital Portal
The Challenge
A local government agency needed to modernize their citizen services, replacing an outdated system that required in-person visits for permit applications and service requests.
Our Solution
We developed a modern citizen portal with AI-assisted navigation, online form submission, real-time status tracking, and accessibility compliance to serve all community members.
Results
- 80% of requests now submitted online
- WCAG 2.1 AA accessibility compliance
- 24/7 availability for citizen services
- Integrated payment processing
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